FAQ

We offer 100% virgin hair in two collections our Glam Essentials Collection (affordable, virgin Remy hair) and our Luxe Signature Collection (premium, long-lasting luxury hair). Both collections are carefully sourced to ensure softness, durability, and minimal shedding.
Orders are processed within 1–3 business days and typically ship within 2–5 business days, depending on your location. You will receive a tracking number once your order is fulfilled.
Currently, we do not offer local pickups. All orders are shipped directly to the address provided at checkout.
Due to hygiene and safety reasons, all sales are final. We do not offer returns or exchanges. If you receive an incorrect or damaged item, please contact us within 48 hours of receiving your order.
Yes, our virgin hair can be colored and bleached. However, we always recommend having a licensed professional perform any chemical services to preserve the integrity of the hair.
With proper care, our Glam Essentials Collection can last up to 12 months+ and our Luxe Signature Collection can last 1–2+ years. Longevity depends on how well the hair is maintained.
We recommend using sulfate-free products, moisturizing regularly, and gently detangling from ends to roots. Always wrap or cover your hair at night to maintain its quality and style.
Still have questions? Contact Support