Policies

At Chellysglamhaus, we value our customers and take pride in providing high-quality virgin hair with exceptional service. Please review our store policies carefully before placing your order.

Processing & Shipping

• All orders require 1–3 business days for processing before shipment.

• Once processed, shipping typically takes 2–5 business days, depending on your location.

• You will receive a tracking number once your order has been fulfilled.

• Chellysglamhaus is not responsible for delays caused by the shipping carrier or incorrect addresses provided at checkout.

Returns & Exchanges

Due to the nature of our products and for hygiene reasons, all sales are final.

We do not offer refunds or exchanges once hair has been purchased.

However, if you receive a product that is incorrect or defective, please contact us within 48 hours of receiving your order at [your email address], and we will work to resolve the issue.

Order Changes & Cancellations

Orders cannot be changed or canceled once placed, as we begin processing immediately to ensure fast delivery.

• Orders cannot be changed delivery.

Quality Assurance

All of our hair is thoroughly inspected before shipping. Please inspect your hair before installing, coloring, or altering it in any way. Once hair is worn, altered, or installed, we are unable to honor any product concerns.

By placing an order with Chellysglamhaus, you agree to the policies above. We appreciate your trust in our brand and are committed to delivering hair that meets your expectations every time.